At Delta Dawn Gifts, we strive to provide a seamless and efficient shipping experience for our customers. Our shipping policy is designed to ensure that your order is delivered to you in a timely manner and in perfect condition. Please take a moment to review our shipping guidelines below:
FREE LOCAL STORE PICKUP
We offer a local pickup option that allows you to pick up your order in store during business hours.
We offer domestic and international shipping using reliable carriers such as USPS, UPS, and FedEx. The shipping method for your order will be determined based on the size, weight, and destination of the package.
Once your order is placed, please allow 1-2 business days for processing. During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience and understanding.
The estimated shipping time for your order will depend on the shipping method selected at checkout. Standard shipping typically takes 3-5 business days, while expedited shipping options are available for faster delivery.
DOMESTIC STANDARD FLAT RATE SHIPPING COST
Domestic standard flat rate shipping is $10.50 per order. We strive to offer competitive shipping rates while ensuring the safe and timely delivery of your items.
TRACKING YOUR ORDER
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. This tracking number can be used to monitor the progress of your package and estimate its arrival date.
International Shipping and handling costs are dependent on weight and vary depending on the shipping destination. International Shipping may be subject to additional customs fees. We will have a team member contact you regarding any additional fees that may be required.
Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for any delays or misdeliveries caused by incorrect address information. If you need to make any changes to your shipping address, please contact our customer support team as soon as possible.
LOST, DAMAGED OR STOLEN PACKAGES
We are not responsible for packages lost in transit. If your package is lost in transit you will need to file a claim with USPS. Once a package leaves one of our locations, it is beyond our control. If products are marked as delivered, you will need to contact USPS regarding your package.
CARRIER CONTACT NUMBERS
International USPS: 1-800-222-1811
Thank you for choosing Delta Dawn Gifts. We appreciate your business and are committed to ensuring a smooth and reliable shipping experience for every customer. If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact our customer support team.